Does the OdourLock™ Technology contain perfume allergens?
The safety of the women who use our products is our highest priority. Because of this, we evaluate our products and materials to confirm that they will not cause an allergy. However, if you have or suspect that you have a pre-existing allergy to perfumes, we recommend that you talk to your dermatologist before using scented products in general.
I know that I am allergic to perfumes; can I use ALWAYS DISCREET?
The safety of the women who use our products is our highest priority. If you know that you are allergic to perfumes, you should seek advice from your dermatologist before using scented products in general.
What type of safety evaluation has been conducted with ALWAYS DISCREET?
The safety of the women who use ALWAYS DISCREET is our highest priority. Because of this, we rigorously evaluate the product and all of the materials that are used to make the product to confirm that they can be used safely. For example, we take into consideration how the products and materials might interact with the skin by using state-of-the art skin safety assessment methods. Our safety assessments were shared with outside experts who confirmed that our products can be used safely.
Does ALWAYS DISCREET irritate the skin/cause allergic reactions?
The safety of the women who use ALWAYS DISCREET is our highest priority. Because of this, all our products are dermatologically tested.
No. The above should not be irritating or allergenic. The safety of the women who use our products is our highest priority. Because of this, we rigorously evaluate our materials, including the above to confirm that it can be used safely in ALWAYS DISCREET. Our evaluations show that the above should not be irritating and should not cause an allergic reaction.
I feel pain/itching/burning/irritation after using ALWAYS DISCREET
Thank you for sharing your experience. We recommend you temporarily stop using the product and seek the advice of your health care provider before resuming use of ALWAYS DISCREET.
It is important to us that the women who experience these discomforts get the appropriate care and treatment they need before resuming use of ALWAYS DISCREET.
WARNING – how to safely store Always Discreet?
Keep away from flames or heat sources. Continence pads may ignite and burn if they are exposed to a flame or heat source such as a lit cigarette, halogen lamp, bar heater, etc. This can occur whether the pads are worn or still in packaging. Continence pads can also add fuel to a developing fire.
We recommend following the advice of the London Fire Brigade with regard to safe use and storage: https://www.london-fire.gov.uk/media/2805/advice-for-users-of-healthcare-equipment.pdf